Use of this Website is entirely at your own risk. This Website is made available to you by “MTN” conditional upon your acceptance, without modification, of these Terms and Conditions as amended from time to time.

1.1. These Terms and Conditions, including our Privacy Policy and all other polices that may be posted on the Website set out the terms on which we offer you access to use our Website. All of our policies are incorporated into these Terms and Conditions. You agree to comply with all of our policies and in particular these Terms and Conditions when you access and use our Website.

1.2. It is your responsibility to familiarise yourself with these Terms and Conditions and check them regularly for any updates.

1.3. By accessing the Website, you agree to all the terms set out in these Terms and Conditions. Should you not agree to these terms, or any of our updates or changes thereto as dealt with below, you should not access or use the Website.

1.4. You confirm that you are 18 years or older, or that you have been duly assisted to consent to these Terms and Conditions. You may not use the Website if you are younger than 18 years of age. If you are younger than 18 years of age, your parents or another competent adult must consent to the Terms and Conditions. If you are younger than 18 years of age and your parents have not given their consent to these Terms and Conditions, you must not use or access our Website.

1.5. When we refer to “you” or “your” we mean you, the person accessing or using the Website.

1.6. These terms and conditions contain provisions that appear in similar text and style to this clause and which may:

1.6.1. Limit the risk or liability of mtn or a third party; and/or

1.6.2. May create risk or liability for you; and/or

1.6.3. May compel you to indemnify mtn or a third party; and/or

1.6.4. Serves as an acknowledgement, by you, of a fact.

1.7. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

1.8. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask us to explain it to you before you accept the Terms and Conditions or continue using the Website.

MTN reserves the right, in its sole discretion, to amend (including without limitation, by the addition of new Terms and Conditions) these Terms and Conditions at any time and from time to time without notice to you. Any such amendments shall come into effect immediately and automatically. You undertake to review these Terms and Conditions regularly prior to use of this Website for any such amendments.

3.1. The following terms shall have the corresponding meanings assigned to them:

3.1.1. “Intellectual Property” means, collectively, the patents, copyrights (and moral rights), Trade Marks, designs, models, brands, names, trade names, graphics, icons, hyperlinks, Know-How, trade secrets and any other type of intellectual property (whether registered or unregistered including applications for and rights to obtain or use same) which are owned by, licensed to, used and/or held (whether or not currently) by MTN on or in connection with this Website.

3.1.2. “Know-How” means all the ideas, designs, documents, diagrams, information, devices, technical and scientific data, secret and other processes and methods used by MTN in connection with this Website, as well as, all available information regarding marketing and promotion of the products and services described in this Website, as well as all and any modifications or improvements to any of them.

3.1.3. “MTN” means Mobile Telephone Networks (Proprietary) Limited, its affiliates, subsidiaries and their subsidiaries. (See About MTN Group of Companies). Any reference to MTN will include the employees, officers, advisers, service providers, suppliers and content providers of MTN.

3.1.4. “Terms and Conditions” means these Terms and Conditions.

3.1.5. “Trade Marks” means those trade marks owned by MTN and any other trade marks, designs, logos, style names and slogans which MTN owns or has the right to use or any derivative service offerings of, and applications for, any of same.

3.1.6. “Website Material” means the contents of this Website, including without limitation, all and any information, data, documents, Intellectual Property, material, products (including software) or services contained in, accessed through, or downloaded or obtained from this Website.

4.1. Unless the context requires otherwise or it is expressly stated to the contrary, any words and phrases:

4.1.1. defined in these Terms and Conditions will bear the same meaning throughout these Terms and Conditions;

4.1.2. not defined in these Terms and Conditions but defined in ECTA will bear the same meaning given to them in ECTA.

4.2. A copy of ECTA can be viewed and downloaded here.

4.3. The headings used in these Terms and Conditions are for the purpose of convenience and reference only and shall not be used in the interpretation of nor modify nor amplify the whole or any part of these Terms and Conditions.

4.4. No term or provision contained in these Terms and Conditions is to be interpreted or construed so as to exclude any rights granted by Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 to any natural person who enters or intends entering into an electronic transaction with MTN on this Website.

4.5. References to “writing” or notices “in writing” by MTN in these Terms and Conditions only includes writing on paper signed in ink by an authorised representative of MTN and specifically excludes any writing which may be in electronic form.

4.6. Any reference in these Terms and Conditions to a party shall, if such party is liquidated or sequestrated, be applicable also to and binding upon that party’s liquidator or trustee, as the case may be.

5.1. Subject to the provisions of these Terms and Conditions, you may only download, view and print the Website Material restrictively for your own personal use and only for non-commercial purposes. This permission does not extend to the source code of this Website or to the source code of any software or computer program that forms part of the Website Material.

5.2. You may not alter, modify, decompile, reverse-engineer, copy, reproduce, distribute, transfer, sell, transmit, display, broadcast, publish, exploit, license or create derivative works from the Website Material.

5.3. You may not use this Website or the Website Material for any illegal or unlawful purposes or as prohibited by these Terms and Conditions.
5.4. You may not link to any page on this Website or frame this Website or any of the pages on this Website in any way whatsoever without the prior written permission of MTN. Recognising the global nature of the Internet, you agree to comply with all local laws, rules and regulations regarding online conduct.

5.5. This Website is Copyright MTN. All rights reserved. You must get MTN’s prior written approval if you wish to copy, reproduce, distribute, transmit, display, broadcast or publish any Website Material, whether electronically or otherwise. Unless the relevant additional Terms and Conditions provide otherwise, requests for approval must be submitted to. MTN is entitled, in its sole discretion, to withhold or grant consent and may also impose any conditions on any consent which is granted.

5.6. To the extent that any copying, reproduction, distribution, transmission, display, broadcasting or publishing of any Website Material may be expressly permitted by MTN (such permission to be interpreted in its most restrictive sense) you may do so, provided that all Trade Marks, trade names and all copyright, ownership, proprietary and confidentiality notices as are included on the original are retained and displayed without alteration or modification and not in any manner obscured or removed.

5.7. You may not print any part of the Website or the Website Material, except where MTN expressly states that you may do so. When printing the Website or the Website Material, you must ensure that the following copyright notice appears prominently on every page that is printed: Copyright Mobile Telephone Networks. All rights reserved.

5.8. You acknowledge that you do not acquire any ownership rights or rights of use in or to any Website Material by downloading that Website Material or by copying, reproducing, distributing, transmitting, displaying, broadcasting or publishing that Website Material where permitted to do so.

5.9. You may not transfer any rights or obligations in terms of these Terms and Conditions to any other person or entity.

5.10. You are solely responsible for obtaining and maintaining all facilities, services, products and equipment which may be required by you for the exercise of your rights of permitted use of this Website.

6.1. You may not use this Website to obtain or distribute:

6.1.1. copyrighted material or material protected by laws relating to intellectual property rights without the permission of MTN;

6.1.2. material containing viruses or any other destructive materials or data or code which is able to corrupt, interfere with, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation of a computer system or hardware or software;

6.1.3. material which is defamatory, unlawful or contains hate speech;

6.1.4. bulk e-mail, whether solicited or unsolicited;

6.1.5. an unreasonable load on our infrastructure or interfere with the proper working of the Website;

6.1.6. copy, modify, resell, or distribute any content on the Website without our consent;

6.1.7. use any robot spider, scraper or other automated means to access the Website and collect content for any purpose without our express written permission;

6.1.8. harvest or otherwise collect information about others, including email addresses, without their consent or otherwise violate the privacy of another person; or

6.1.9. bypass measures used to prevent or restrict access to the Website.

6.2. You must not interfere with or jeopardise the functionality or the operation of any part of this Website or attempt to interfere with or jeopardise, disrupt, disable, harm or otherwise impede in any manner the functionality or operation of any part of this Website or of the Website Material.

6.3. You are strictly prohibited from using this Website for “spoofing”, “hacking”, “flaming”, “cracking”, “phishing” or “spamming”.

6.4. You may not intercept any information transmitted to or from MTN or this Website which is not intended by MTN to be received by you.

6.5. You must respect other users of this Website at all times.

6.6. Any reference in these Terms and Conditions to a party shall, if such party is liquidated or sequestrated, be applicable also to and binding upon that party’s liquidator or trustee, as the case may be.

6.7. We reserve the right at our discretion to restrict a user's usage of the site either temporarily or permanently, or to refuse a user's registration.

6.8. You understand and agree that the information, details and descriptions set out on this Website, including the details regarding the products and services may change from time to time.

7.1. Any and all copyright relating to the Website, including these Terms and Conditions, is held by MTN. All rights not expressly given are reserved. Much of what you see on the Website is produced by MTN. You may download, view and print content from this site only for private and non-commercial ends, if you do so, you agree not to remove any watermark or other mark on any image.

7.2. All content, trademarks and data on this Website, including but not limited to software, databases, text, graphics, icons, links, private information, designs and agreements, are the property of or under licence of MTN. As such they are protected by local and international legislation and agreements.

7.3. This Website is Copyright Mobile Telephone Networks. All rights reserved.

7.4. The Intellectual Property is owned by MTN or used under license or with permission. Trade Marks displayed on this Website are either trade marks owned by MTN or belong to their respective owners. You may not copy, reproduce, display or use any Intellectual Property in any manner whatsoever without MTN’s prior written permission and nothing contained on this Website should be construed as granting any licence or right of use of any Intellectual Property.

7.5. Where any of the Website Material has been licensed to MTN or belongs to any third party, your rights of use will also be subject to any Terms and Conditions which that licensor or third party imposes from time to time and you agree to comply with such Terms and Conditions.

MTN may, in its sole discretion, change, amend, suspend, withdraw or discontinue any aspect, feature, product, service or information contained on this Website at any time without any prior notice to you. MTN may also impose limits on certain features and services or restrict your access to any or all of the Website or Website Material without notice or liability.

9.1. Your use of this Website and reliance on any Website Material or services available on this Website is entirely at your own risk. This Website, including all Website Material, is provided “as is” and MTN will not be liable for any unavailability, interruption, downtime, malfunction, or failure of this Website or the Website Material for any reason whatsoever.

9.2. MTN does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed on, linked to or distributed through this Website or the Website Material. You acknowledge that any reliance upon any such opinion, advice, statement or information shall be at your sole risk. MTN reserves the right, in its sole discretion, to correct any errors or omissions in any portion of this Website and the Website Material.

9.3. Information, ideas and opinions expressed on this Website and in the Website Material should not be regarded as professional advice or the official opinion of MTN and you are strongly advised to seek professional advice before taking any course of action related to them.

9.4. Subject to the provisions of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) and to the fullest extent permissible by law, MTN disclaims all warranties of any kind, whether express or implied, including without limitation to the implied warranties of merchantability or fitness for a particular purpose, in respect of this Website and the Website Material. MTN does not warrant that the functions contained in this Website or the Website Material will meet your requirements; will be uninterrupted, timely, secure or error free; will meet your requirements or operate in every combination selected by you for use; that any defects or errors will be corrected; or that this Website or the Website Material or the server that makes them available is free of viruses or other harmful components. MTN does not warrant that this Website or the Website Material will provide specific results from use of this Website or the Website Material or any content, search or link within them or that the results that may be obtained from the use of this Website will be accurate or reliable.

9.5. Whilst MTN takes reasonable precautions in its operation of the Website, neither MTN nor its agents or representatives will assume any responsibility and neither MTN nor its agents or representatives (in whose favour this constitutes a stipulatio alteri) shall be liable for any damages to or for viruses that may infect your computer equipment or other property on account of your access to, use of or browsing of this Website or the Website Material or your downloading of any materials, data, text images, video or audio from this Website or the Website Material. Any material downloaded or otherwise obtained through the use of this Website or the Website Material is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

9.6. You agree that under no circumstances whatsoever, including as a result of MTN’s negligent (including grossly negligent) acts or omissions or those of its servants, agents or contractors or other persons for whom in law MTN may be liable, shall MTN or its servants, agents or contractors or other persons for whom in law MTN may be liable (in whose favour this constitutes a stipulatio alteri) be liable for any indirect, extrinsic, special, penal, punitive, exemplary or consequential loss, damage or damages of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise and whether the loss was actually foreseen or reasonably foreseeable), including but not limited to any loss of profits, loss of revenue, loss of operation time, corruption or loss of information or data and/or loss of contracts sustained by you, your directors, servants, dealers or customers, resulting from your use of or inability to use the Website or the Website Material.

You hereby indemnify mtn and its officers, directors, employees, servants, agents or contractors or other persons for whom in law mtn may be liable (in whose favour this constitutes a stipulatio alteri) from any loss, damage, damages, liability, claim or demand due to or arising out of your use of this website or the website material or your breach of these terms and conditions. Mtn will not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the website or the website material contained in the website; or your inability to use the website, and/or unlawful activity on the website and/or any linked third party website.

Links to and from this Website to other Websites belonging to or operated by third parties do not constitute an endorsement by MTN of such linked Websites or their contents nor do they constitute any association by MTN with their owners or operators. MTN has no control over such linked Websites and is not responsible or liable for any content, goods or services available on or through any such linked Websites or for any damage, damages or loss caused or alleged to be caused by or in connection with your use of or reliance on any such content, goods or services available on or through any such linked Websites. You agree that where you access linked Websites, you do so entirely at your own risk.

Your interaction, correspondence or business dealings with third parties which are referred to or linked to or from this Website entirely at your own risk and are solely between you and such third party including the acquisition, disposal, payment and delivery of any goods or services, and any terms, conditions, warranties or representations associated with such interaction, correspondence or business dealings. You are solely responsible for identifying and familiarising yourself with any terms and conditions which will govern your relationship with such third party. You agree that MTN shall not be responsible or liable for any damage, damages or loss caused or alleged to be caused by or in connection with your interaction, correspondence or business dealings with such third parties.

13.1. By using this Website, you agree that these Terms and Conditions create a binding agreement between MTN and you, even though these Terms and Conditions are wholly or partly in the form of a data message. You agree specifically that:

13.1.1. the agreement will be treated as if it was concluded at MTN’s physical address detailed in clause 16.1 below on the date on which you first made any use of this Website;

13.1.2. an electronic signature is not required by you or MTN for purposes of agreeing to these Terms and Conditions. You agree that by using this Website or the Website Material this will be sufficient evidence of your agreement to these Terms and Conditions;

13.1.3. any data message sent by you to MTN will be deemed to have been sent from MTN’s physical address detailed in clause 16.1 below if neither your usual place of business nor residence is located within the Republic of South Africa;

13.1.4. any data message sent by MTN to you will be deemed to have been received by you at MTN’s physical address detailed in clause 16.1 below if neither your usual place of business nor residence is located within the Republic of South Africa;

13.1.5. a data message sent by you to MTN will only be treated as having been received by MTN when an acknowledgement of receipt is sent by an individual who had authority to act on behalf of MTN in respect of that data message; and

13.1.6. this agreement will be interpreted and implemented in accordance with the laws of the Republic of South Africa and you agree to the jurisdiction of the courts of the Republic of South Africa.

14.1. In the event that any claim, matter or dispute arises between you and MTN arising out of or in connection with your use of this Website, the Website Material or these Terms and Conditions the claim, matter or dispute may be finally resolved in accordance with the Commercial Rules of the Arbitration Foundation of South Africa by an arbitrator or arbitrators appointed by that foundation. The arbitration shall be held at Johannesburg in the English language and shall be held immediately with a view to be completed within 21 (twenty one) days after it is demanded. You agree that the decision of the arbitrator in the arbitration proceedings shall be final and binding on you and may be made an order of court.

14.2. MTN reserves the right to deal with the matter in a forum of its choice, which will include but will not be limited to, the courts of the Republic of South Africa. This right will continue to apply after termination, cancellation or amendment of these Terms and Conditions. You agree that MTN is entitled, but is not obliged, to institute any proceedings arising out of or in connection with these Terms and Conditions or your use of the Website or of the Website Material, in any Magistrates’ Court in the Republic of South Africa having jurisdiction over you, even though the cause of action in question exceeds the jurisdiction of that court.

14.3. Notwithstanding the above provisions, either party shall be entitled to institute action in any court of law of competent jurisdiction to obtain urgent interim relief or (in the case of MTN) to collect any outstanding debts due and payable by you to MTN.

This Website is hosted, controlled and operated from the Republic of South Africa. The parties agree that these Terms and Conditions shall be governed by and construed and interpreted in accordance with the laws of the Republic of South Africa. To the extent that a court has jurisdiction over any matter between the parties arising out of or in connection with these Terms and Conditions, the parties submit themselves to the exclusive jurisdiction of the High Court of the Republic of South Africa (Witwatersrand).

16.1. MTN chooses the below addresses for service for all purposes under these Terms and Conditions, whether in respect of court process, notices or other documents or communications of whatsoever nature:

16.1.1. Postal Address: Private Bag 9955 2118 Republic of South Africa

16.1.2. Physical Address: 216 – 14th Avenue Fairland Roodepoort 2195 Republic of South Africa

16.1.3. current fax no: 011-912-3001

16.1.4. All notices to MTN must be marked for the attention of MTN Commercial Legal Department All notices of a legal nature or relating to legal proceedings must be delivered by registered post to MTN’s above postal address and also either delivered by hand to MTN’s above physical address or sent to MTN’s above fax number.

16.1.5. Notices given to the above addresses will only be deemed to have been duly given:

16.1.5.1. 14 days after posting, if posted by registered post to MTN’s postal address;
16.1.5.2. 3 days after delivery, if delivered by hand to MTN’s physical address;
16.1.5.3. 3 days after confirmed successful transmission, if sent to MTN’s fax number.
 

Any provision in these Terms and Conditions which is or may become illegal, invalid or unenforceable shall be ineffective to the extent of such prohibition or unenforceability and shall be treated pro non scripto and severed from the balance of Terms and Conditions, without invalidating the remaining provisions of these Terms and Conditions.

18.1. You acknowledge that you have read and understood MTN’s Privacy Policy, the terms of which are incorporated into these Terms and Conditions.

18.2. You agree that we shall be entitled to send “cookies” from this Website to your computer. You acknowledge that a “cookie” is simply a message given by our Website to your browser which is stored on your computer and contains information to personalise your experience on our Website by being relayed to our server each time your browser requests a page from our Website.

19.1. You expressly give your consent for us to monitor your internet and e-mail traffic on our various Website servers and domains. You acknowledge that MTN monitors internet and e-mail traffic on these various Website servers and domains primarily to ensure that surfers and consumers are not acting illegally, unlawfully or in breach of these Terms and Conditions and:

19.1.1. to maintain the integrity and security of our Websites and our information technology systems;

19.1.2. to investigate and detect any unauthorised use of our Websites and our information technology systems; and

19.1.3. as an inherent part of and to secure the effective operation of our Websites and our information technology systems.

If you breach any of these Terms and Conditions, MTN may immediately, automatically and without notice to you, terminate your use of and access to MTN’s Website, and/or prohibit your future access to use of MTN’s Website, and/or take appropriate legal action against you (including without limitation, applying for urgent and/or interim relief or claiming damages), without incurring any liability to you of any nature whatsoever and howsoever arising, and all of MTN’s rights in this regard are expressly reserved.

Any costs, including legal costs on the attorney and own client scale and value-added tax, incurred by MTN arising out of your use of this Website or the Website Material, or a breach of these Terms and Conditions, will be borne by you.

22.1. These Terms and Conditions constitute the whole agreement between you and MTN relating to your access to use of this Website.

22.2. No indulgence, extension of time, waiver or relaxation of any of the provisions or terms of these Terms and Conditions which MTN may show, grant or allow you shall operate as an estoppel against any party in respect of its rights under these Terms and Conditions nor shall it constitute a waiver by MTN of any of MTN’s rights and MTN shall not thereby be prejudiced or stopped from exercising any of its rights against you which may have arisen in the past or which might arise in the future.

We collect and receive information about you in the following ways:

1.1. Information you give us

This includes any information that you provide to us directly:

1.1.1. when you sign-up to utilise our services;

1.1.2. by filling in forms on our Website, or those provided to you; or

1.1.3. when you contact us or we contact you and you provide information directly to us.

1.2. What personal information we collect

1.2.1. When you register to use our services, you will be required to provide us with the following information, your:

name and surname;

contact number and email address;

physical address;

identity or passport number; and

date of birth.

1.3. Information we collect or receive when you use our Website
We collect information when you use the Website by using cookies, web beacons and other technologies. Depending on how you access and use the Website, we may receive:

1.3.1. log information;

1.3.2. information we infer about you based on your interaction with products and services;

1.3.3. device information (for example the type of device you're using, how you access platforms, your browser or operating system and your Internet Protocol ("IP") address);

1.3.4. location information.

1.4. Information from third-party sources

We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in in other ways.

We use the information we collect and receive for the following general purposes:

2.1. to provide you with information, products or services you request from us;

2.2. in order to refer you to an appropriate third-party service provider;

2.3. to communicate with you;

2.4. to provide you with support;

2.5. to provide effective advertising (for example to be provide you with news, special offers and general information about other goods, services and events which we offer, that are similar to those that you have already hired or enquired about).

3.1. We don’t sell your personal information to third parties for their marketing purposes.

3.2. We may share information with:

3.2.1. our affiliates, in other words, other companies in our group;

3.2.2. we may disclose your personal information to a limited number of our employees and third party service providers (other than those who we refer you to), who we assist you to interact with;

3.2.3. our business partners. We may share non-personally identifiable information with select business partners;

3.2.4. other parties in response to legal process or when necessary to conduct or protect our legal rights;

3.2.5. companies that provide services to us. Companies that provide services to us or act on our behalf may have access to information about you. These companies are limited in their ability to use information they receive in the course of providing services to us or you;

3.2.6. third-parties where you provide consent. In some cases, third-parties (often advertisers) may wish to attain information about you in order to promote their products to you, or for whatever other reason. We may share information with third-parties where you provide consent in the form of an explicit opt-in. Before we ask you to opt-in, we will endeavour to provide you with a clear description of what data would be shared with the third-party. Remember that once you have opted in to allow us to send your information to the third-party, we cannot control what they do with your data; therefore, be sure to investigate their privacy policies before providing permission for us to share your information.

4.1. You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various "opt-out" options that we will always provide to you when we communicate with you. We won’t send you marketing messages if you tell us not to but we will still need to send you service-related messages.

4.2. Our Website uses cookies. If you wish to reject our cookies, you can configure your browser to do so.

4.3. We want to make sure that any data we hold about you is up to date. So, if you think your personal information is inaccurate, you can ask us to correct or remove it.

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. However, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this. We will at all times comply with our obligation under applicable law.

7.1. We are based in and operate from South Africa. Your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.

7.2. We might transfer your personal information to places outside of South Africa and store it there, where our suppliers might process it. If that happens, your personal information will only be transferred to and stored in country that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to comply with data protection requirements equivalent or better than those applicable in South Africa.

7.3. Your use of our website, followed by your submission of information to us, represents your consent to such transfer.

7.4. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Our Website may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.

We may update this privacy policy from time to time. Any changes that we may make to our privacy policy will be posted on our Website and will be effective from the date of posting.

10.1. You may at any time request:

10.1.1. confirmation that we hold your personal information;

10.1.2. access to your personal information;

10.1.3. the identities or categories of third parties to whom we have disclosed your personal information; or

10.1.4. that we correct or delete any personal information that is incomplete, misleading, inaccurate, excessive or out of date.

10.2. Requests may be made in writing to info@mtn.com

11.1. We might use cookies and other techniques such as web beacons when you visit the website momo.mtn.com. “Cookies” are small text files used by us to recognise repeat users, facilitate your on-going access to, and use, of our Website. Cookies allow us to track your usage behaviour and compile aggregate data that will help us to improve the functionality of our Website and content. For example, by storing your preferred settings for the next time you visit our Website. “Web beacons” (also called web bug, tracking bug, tag, web tag, page tag, tracking pixel, pixel tag, 1×1 GIF, or clear GIF) are small, clear picture files used to follow your movements on our website. For example, by showing us whether you accessed certain content.

11.2. The information we collect from cookies enables us to:
11.2.1 tailor our Website to your personal needs;

11.2.2. remember the notifications that you have been shown, so that you are not shown them again;

11.2.3. help us link your browsing information to you and your personal information, for example, when you choose to register for a service

11.2.4. make improvements and updates to our Website based on the way you want to use them; and

11.2.5. we generally do not use cookies to identify you personally.

11.3 The type of information collected by cookies is not used to personally identify you

We use the following categories of cookies:

12.1 Category 1: necessary cookies
Necessary cookies enable you to use our Website and all its features, such as enabling access to secure areas of the Website. Without these cookies you may not be able to use all the features of our Website. These cookies do not store any personally identifiable information

12.2 Category 2: performance cookies
Performance cookies collect information about how you use our Website so we can improve the Website for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.

12.3 Category 3: functionality cookies
Performance cookies collect information about how you use our Website so we can improve the Website for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.

12.4 Category 4: targeting/advertising cookies
Performance cookies collect information about how you use our Website so we can improve the Website for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.

12.5 Category 5: social media cookies
Performance cookies collect information about how you use our Website so we can improve the Website for you in future. For example, they collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.

13.1. To ensure you get the best possible experience when visiting our websites, we recommend that you accept cookies. However, you can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button or disable cookies in your web browser.

13.2. Cookies may, however, be necessary to provide you with certain features available on our Website. If you disable cookies you may not be able to use these features, and your access to our Website will be limited

1.1. We use cookies and other techniques such as web beacons when you visit the website: momo.africa . “Cookies” are small text files used by us to recognise repeat users, and facilitate your ongoing access to, and use of our Website. Cookies allow us to track your usage behaviour and compile aggregate data that will help us to improve the functionality of our Website and content. For example, by storing your preferred settings for the next time you visit our Website. “Web beacons” (also called web bug, tracking bug, tag, web tag, page tag, tracking pixel, pixel tag, 1×1 GIF, or clear GIF) are small, clear picture files used to follow your movements on our website. For example, by showing us whether you access certain content.

1.2. The information we collect from cookies enables us to:

1.2.1. tailor our Website to your personal needs;
1.2.2. remember the notifications that you have been shown so that you are not shown them again;
1.2.3. help us link your browsing information to you and your personal information, for example, when you choose to register for a service;
1.2.4. make improvements and updates to our Website based on the way you want to use them; and
1.2.5. we generally don’t use cookies to identify you personally.

1.3. The type of information collected by cookies is not used to personally identify you.

Functionality cookies

Functionality cookies enable us to provide you with a more personalised experience. They help us remember data, such as your location and language preference, to save you from entering them again the next time you visit. The information these cookies collect is anonymous. They can’t track your browsing activity on other websites

3.1. To ensure you get the best possible experience when visiting our websites, we recommend that you accept cookies. However, you can opt out or disabling cookies in your web browser.

3.2. Cookies may, however, be necessary to provide you with certain features available on our Website. If you disable cookies, you may not be able to use these features, and your access to our Website will be limited.